Shipping policy
CEASEFIRE – Shipping Policy
Effective Date: [add today’s date]
Thank you for shopping with CEASEFIRE. Below is everything you need to know about our shipping process.
1. Order Processing
- Orders are processed within 2–5 business days
- Orders are not processed on weekends or holidays
- During high-demand periods, processing times may be slightly extended
2. Pre-Order Items (IMPORTANT)
Some items may be offered as pre-orders.
- Pre-orders require additional processing time
- Estimated shipping timeframe: up to 6 weeks
- Orders containing pre-order items may ship together once all items are ready
3. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated Delivery Times (after processing):
- United States: 3–7 business days
- International: 7–14 business days
Please note: Delivery times are estimates and are not guaranteed.
4. Shipping Carriers
We ship using trusted carriers such as:
- USPS
- UPS
- FedEx
Carrier selection may vary based on your location and shipping method.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email to follow your package.
6. Delays & Shipping Issues
CEASEFIRE is not responsible for delays caused by:
- Weather conditions
- Carrier delays
- Customs processing
- High shipping volume periods
7. Incorrect Address
Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses
- If you notice an error, contact us immediately at:
📧 support@ceasefirebrand.com
8. Lost or Stolen Packages
- CEASEFIRE is not responsible for packages marked as delivered
- If your package is missing, contact the shipping carrier first
- We will assist you with filing a claim if needed
9. International Shipping
- Customers are responsible for any customs fees, duties, or taxes
- Delivery times may vary depending on customs clearance
10. Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide your order number and photos
We will resolve the issue as quickly as possible.
11. Contact Us
For any shipping-related questions:
Business Location: New York, United States